Until a decade and a half ago, the post office, the letter box and the postman were an integral part of our communication needs. One would eagerly wait for the sight of a postman carrying your letters in his tiny sack. In today’s world, email has taken over the good old postal mail.
Ever wondered how the postal service would manage picking and delivering your letters? Well in a nutshell, they followed a protocol –
While email has digitized the entire message exchange process, the concept of protocols for exchanging and delivering messages still exists. At the centre of the email ecosystem is the SMTP protocol, which is uses to send your email messages from your phones/computers to your email server.
SMTP is also used by the email server to send your message to the mailbox of your recipient’s email server. From there, the recipient’s email client can fetch your email message using either the Internet Message Access Protocol (IMAP) or Post Office Protocol (POP) and put it in their inbox, where they can read it.
Much like the postal department worked behind the scenes and used its own protocols to deliver mails, email protocols such as SMTP, IMAP and POP3 work hard behind the scene and transport mails from desk to desk.
Most email clients can be configured to fetch mails using either POP3 or IMAP. The configuration is a series of steps which involves keying in your email servers address, port number and your account’s user name and password. The POP3 and IMAP setting for Rediffmail Enterprise are as follows:
| Protocol | Server | Port |
| POP3 | pop.rediffmailpro.com | 995 |
| IMAP | imap.rediffmailpro.com | 993 |
If you have the choice of either POP3 or IMAP, which one should you go for? In order to make a choice, let us look at what each one of them really does.
POP3 works by establishing a connection between the email client (like Outlook, Thunderbird, Apple Mail, etc) and the POP3 mail server. It then downloads the email messages to the client device, and finally terminates the connection. Usually, the downloaded emails are deleted from the email server.
POP3 can also be configured to keep a copy on the email server. If the user chooses to delete downloaded messages, then the only copy of the emails are on the user’s device. This can be risky if the user’s device malfunctions or is unavailable when needed. Hence many organisations now prefer Web Mail over Desktop Mail.
Since emails are stored locally after they have been downloaded from the server, they can be viewed and edited offline, without requiring a permanent internet connection.
IMAP also establishes a connection between the email server and client, but unlike POP3, it maintains this connection throughout the user’s session, not just when emails are downloaded.
With IMAP, all messages stay saved on the server after being downloaded by the email client, until the user decides to manually delete them. All changes done to the messages on a particular device like change of state from unread to read, copying/moving email messages to personal folders, flagging messages as important, etc are relayed back to the email server.
Any other device connecting to the email server to download messages also gets the email’s last changed state. This means that multiple devices can connect to the same IMAP mailbox, and all have the same access to the same email messages on the server. Like POP3, emails downloaded using IMAP on the user’s device can be viewed and edited offline. Any change in state of the email while offline is relayed to the server when the email client next connects to the email server.
It’s worth noting that IMAP does not always store the entire email locally by default.
Some clients will keep a few weeks’ worth of email to be accessed offline, but these may be stripped of any images and attachments.
With IMAP, there is the risk of being stuck without a connection and no way to access previously downloaded emails.
POP3 makes sense for individuals who access their email from a single machine, whereas IMAP is for those who use multiple devices to access email and desire to have a consistent view of the mailbox across all devices. POP3 is the simpler of the two protocols, and because POP3 routinely deletes mail from the server, it’s generally less of a burden on server resources. Users who are conscious about their mailbox size should choose POP3 over IMAP.
However with storage costs coming down, connectivity ever improving and the benefits of cloud computing, users can choose IMAP over POP3.
IMAP takes the cake with its capability to push new emails to the email clients. If a POP3 client has to automatically make all new mails available, it has to keep polling the email server at regular intervals. Frequent polling is an inefficient use of network and the device’s resources, increasing the cost to the user. Also, with polling, new mail notifications are only as frequent at the polling frequency, and not ‘immediate’. Overall, polling is a poor solution for a user needing immediate notification of new emails.
The IMAP protocol supports a command called IDLE. An IMAP server provides two things in response to a client’s IDLE command:
This means that where an email client is actively doing things with an IMAP server, it will be notified immediately about new emails. The email client can then get summary information on the message to present to the user, and can automatically download the email message when appropriate.
The basic network use of the IDLE command is very small, and so it makes very efficient use of bandwidth.
Hybrid solution combines two models of email delivery on the same domain, offering the best…
Organizations can stop spoof emails impersonating as them from reaching their customer’s inbox or junk/bulk…
Teamwork creates human synergy. In today’s age, technology and specifically your Business Email can get…
Venkata Satish Guttula, Director – Security, Rediff.com India Ltd, has won an Award under the…
Spear phishing is used when a hacker targets specific people using a more personalized approach.…
Your brand reputation can be at risk. Cyber criminals can exploit the weaknesses in email…