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Q.17: Is there a guarantee that my data wont be lost OR is there a backup process of the data?

Rediff provides you with back-up tools for your website files and data. This is the best method for you to keep a backup and roll it back whenever needed.
Please see backup options.

Rediff also backs-up all websites on a periodical basis that can be used to roll-back incase you have lost your data.

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