Hosting FAQ : I am unable to connect using ftp. What should I do? : Rediff.com


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Q.28: I am unable to connect using ftp. What should I do? If you are unable to connect using FTP client, please try the below: Check if the hostname, username and password are correct. Username and password are case sensitive. If you are not sure of the username and password, you can re-create the username or change the password from your Plesk control panel. At times, it could be a line disruption and should be back to normal in sometime. Please try connecting at your convenience after a few minutes. Related Questions: Q.26: Why don't any of the changes show up on my site? Q.27: Where does one upload the site i.e. in which subdirectory?	However, if you think that you have a query that would not been tackled here, you can ask our Customer Support For any feature requests, please mail to: featurerequest@rediffmailpro.com (Please note: For support issues, kindly use the customer support link above. Support issues mailed to this ID may not be responded in a timely manner.)