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Q.16: What are the back-up options provided?
Rediff provides you tools to backup the website content as well as databases. You have the below backup options:
  1. Scheduled backups: System backs-up periodically at a frequency that is pre-set by you.
  2. Manual backups: System backs-up at the time you click on ‘back-up’ option.
  3. Restore backups: Restore content and data from the back-ups.
Please note: Space occupied by backup files is counted in the total space usage.

Related Questions:
Q.17: Is there a guarantee that my data wont be lost OR is there a backup process of the data?
Q.18: If the duration of my package expires will i get the data stored for the domain, which i booked?
However, if you think that you have a query that would not been tackled here, you can ask our Customer Support

For any feature requests,
please mail to:
featurerequest@rediffmailpro.com
(Please note: For support issues, kindly use the customer support link above. Support issues mailed to this ID may not be responded in a timely manner.)