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Q.01: How do I manage
DNS records for my domain name and add records for the same?
The DNS (Domain Name System) records control the functionality of
domain names. Each registered domain name has a DNS record. The DNS
record is made of sub records including MX, A, and CNAME.
You can manage the DNS records for your domain name by clicking on
'manage domain name' on the Account(s) Summary page. Click on 'edit'
below the respective records to independently edit your MX, A, and
CNAME records.
Please try the following web sites for more information on DNS:
http://www.internic.net/faqs/authoritative-dns.html
http://www.dns.net/dnsrd/
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Q.02: How does the payment processing
work?
The all-new Rediff Business Associates program works on a hassle-free
and convenient prepaid model.
You begin by opening a pre-paid account with us. You deposit the amount
of money you choose (from a list of categories) in your account, and
then go ahead and buy the products you wish to sell. The money in
your account then gets adjusted against the purchases you make, at
a price fixed before hand. Easy, isn't it?
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Q.03: What tools would help increase
traffic and site visibility?
Access logs record data about all those who visit your site. The logs
include information such as the referrer, IP address, and type of
browser. You can specify the number of days logs should be kept before
they are deleted. Regular site backups so easily restore your site
in an emergency. To ensure a higher level of security every Business
Associate is given a PIN number, which is unique and needs to be inserted
before completing any transaction.
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Q.04: I do not remember my Control Panel Password, how do I login?
If you forget your Rediff Business Associates control panel password,
you can go to the home page and click on 'Forgot password' link.
You will be taken through a series of steps and will need to fill in the desired information.
On going to Rediff Business Solutions (https://businessemail.rediff.com) that you will be able to retrieve your password.
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Q.05: What if I'm receiving an Invalid Password error?
You can write in to us at customersupport@rediff.co.in or you can use the forgot password link.
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Q.06: Can I set up my own POP servers?
No, the present structure of the Rediff Business Associates program does not facilitate this.
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Q.07: Can I put my own DNS?
No, the present structure of the Rediff Business Associates program does not facilitate this.
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Q.08: Who will be the Administrative, Technical and Billing contacts when I book a domain?
Top Level Domains (.com,.org,.net,.biz,.info)
Admin - Customer (end user)
Tech - Rediff.com
Billing - Rediff.com
Country Level Domains (.in,.co.in,.net.in,.org.in)
Admin - Customer (end user)
Registrant - Customer (end user)
Tech - Rediff.com
Billing - Rediff.com
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